muoptinet.com – Terms of Service & Privacy Policy

Last updated: [13.08.2025]

⚠️ This template is designed to comply with GDPR, the Bulgarian Electronic Commerce Act, Consumer Protection Act, and Personal Data Protection Act.

Privacy Policy & Data Protection

Effective from: [13.08.2025]

1) Data We Process

• Identification: email, username, encrypted password.
• Technical: IP address, access/security logs, device identifiers, anti-cheat telemetry.
• Game: progress, inventory, virtual item transactions.
• Payments: tokens/IDs from payment processors (without storing full card details).
• Communication: support requests, violation reports.

2) Purposes and Legal Grounds

• Contract performance – creating and maintaining your account, providing game access.
• Legitimate interest – security, fraud prevention, service improvement.
• Consent – marketing communications and optional cookies (if you opt-in).
• Legal obligation – accounting and tax compliance for payments.

3) Retention Periods

• Account data – for the active account period and up to 12 months after closure, unless longer retention is required by law or to protect legal claims.
• Security logs – up to 12 months, except in case of incidents.
• Payment data (accounting documents) – as required by law.

4) Recipients and Sharing

We may share limited data with service providers: hosting, anti-cheat, email service, payment processors, technical support – only as necessary for the service and with appropriate protection guarantees.

5) Transfers Outside the EU/EEA

If transfer to a country outside the EU/EEA is required, we will apply mechanisms under Chapter V of the GDPR (e.g., standard contractual clauses) and inform you in the Policy.

6) Data Subject Rights

• Right of access, rectification, erasure ("right to be forgotten"), restriction, and objection.
• Right to data portability for data processed on the basis of contract/consent.
• Right to withdraw consent at any time without affecting prior processing.
• Right to lodge a complaint with the Bulgarian Data Protection Commission – www.cpdp.bg.

7) Security

We apply technical and organizational measures: password encryption, access control, logging, data minimization, and periodic backups.

8) Children

The service is not directed to children under 16. If you are a parent/guardian and believe a child has provided data without consent, contact us for deletion.

9) Data Protection Contact

Email: [[email protected]]

10) Changes to the Policy

We may periodically update this Policy. Significant changes will be communicated via the site/email.

Cookie Policy

We use cookies to provide core functionality (e.g., session/login), security, and traffic analysis. Upon first visit, you will see a banner with choices. You can change your preferences at any time.

Example Cookies

• session_id – user session; duration: until session end.
• csrf_token – CSRF protection; duration: until session end.
• analytics_id – statistics; duration: 12 months (only with consent).

You can delete/block cookies via your browser settings. This may affect site functionality.